4.5. rugs-di rect.com. I was looking for a certain rug years ago. It doesn't metter how many rugs you order and how much you pay, Rugs USA ship what they WANT AND WHAT WORK FOR THEM. They have great sales too!! Share your voice on ResellerRatings.com Find the Top Braided Rugs with the MSN Buying Guides >> Compare Products and Brands by Quality, Popularity and Pricing >> Updated November 2020 Shop our endless selection of quality area rugs, indoor/outdoor rugs, modern rugs, discount rugs, and more with free shipping. Rugs USA has some sporadic reviews if you look it up online, I discovered this last November when I was hunting for "the perfect" rug for the living room of my new house, managing to stumble into Rugs USA as a leading contender to getting the best ones I could find online. Shop locally. When you want to create a feeling of a bigger space, oversize and extra large rugs such as 10x14 area rugs and 12x15 area rugs can help fill an entire room with a single design. "It's just waiting to be picked up." Buy on Wayfair. Read honest and unbiased product reviews from our users. 11,932 reviews for Rugs.com, rated 4.72 stars. ... Rug Sizes and Shapes. This has been the worst experience. Rugs are a great way to add a pop of colour and warmth to a room. As many reviews state the company is based in the U.S.A not uk.Purchased a rug for £169 it wasn't worth £20. Quality and price are second to none. Going to go through a reputable business. I called today and was told they are no longer carrying that rug. FT CM. Rugs Online – Things To Know Before Buying Persian Rugs. 11,932 reviews for Rugs.com, rated 4.72 stars. Called in and placed my order. A girlfriend introduced me to Rugs USA a few years ago as a place to look for really affordable 5 x 8 rugs. Had an e mail response after a week having tried 3 previous times with no reply. Our shabby chic vintage inspired stories lend themselves to beautifully designed rugs, with hints of abstract and shimmer. They took my money, didn't ever ship the order, and wouldn't give my money back. Rugs add sophistication and comfort to any living space. If they don't work, it may be expensive to return them.I asked whether I could order 3, have 1 delivered and then decide about the other 2. Everyone I speak with says that "you should recieve it within 24-48 hours". Customer service is terrible and I haven't received my refund. Find helpful customer reviews and review ratings for SnugglyCat The Ripple Rug - Made in USA - Cat Activity Play Mat - Insulated Base Keeps Kitty Cool - Fun Interactive Play - Training - Scratching - Bed Mat at Amazon.com. Choosing a rug size can be daunting; but at Rugs USA, we help make it easy, with so many sizes to choose from. under $ 80. I ordered one to see if the price was to good to be true. I have always had a good experience with Rugs USA, BUT I have always read the reviews closely and adjusted my purchases accordingly. Everybody who has seen it loves it -- including my husband. We’ve tested each item to give you an honest feedback on how these products have matched up to our standards. I have had a few problems in the past but customer service has always handled things to my satisfaction. Are you in a quest for a rug that is designed for your taste? The rug looks exactly as pictured on the site and I'm very happy with the outcome. Bit got email for the company. Based on other reviews here, I will be lucky to actually get my refund. Rugs USA Tuscan Dotted Diamond Trellis Nursery Rug at Rugsusa.com "The 100% natural wool fiber is soft and comfortable, but it’s also hypoallergenic—perfect for baby’s sensitive skin." Otherwise this would have been 5 stars!! LANGSTED. So I did, it has been 3 days, i still haven't heard from anyone and still haven't recieved my rug! moroccan diamond shag rug. Rugs USA is one of the companies that offer different types of well-designed rugs. The rug looked fine at first until I walked on it barefoot after some use. We use cookies for analytics, personalization, and ads. Be the first to write a review. It has now been a month, still no money back in my account. Decided to order smaller rug for entrance. They had a great variety of rugs and styles ! I'm told to wait another 3 business days to see if FedEx has updated. Rugs can transform an outdated room, protect delicate floors and make stairs and hallways safer to walk on. Voice your opinion today and hear what 75 customers have already said. I haven't received it in more than 30 days. Thanks. Beautiful rugs! I have ordered from Rugs Direct before and have never been disappointed! Super good quality, appear just as they are online, and we're very affordable. Rugs serve an array of purposes. Write a review. Read our full review of Rugs USA. Attractive layout. rugs usa review. I have called 8 times and no results. I got two lamps for the price of one on Overstock and couldn't be happier. Rugs. You really don't want a bigger rug from these people. I highly recommend this company. The rugs are beautiful and the colors… The rugs are beautiful and the colors are just as pictured! finally moved into new home and opened the rug to find it reeks of a mold/mildew smell. I bought two of the lamps. It stunk our entire living area up (living, dining, kitchen)- the odor hit me every time I walked into the house. Rugs.usa was simple! I ordered a rug 2 months ago. Immediately posted to my card, cleared in a couple days. Review by Shebee CustomerService 2 months ago After reading quite a few bad reviews about this company, I was very hesitant to order from them. Horrible. Been waiting on my rug going on week 3! I have called three times and now emailed them. Here at Dunelm we offer a variety of small and large rugs, ranging in style from shaggy, modern rugs to more traditional floor coverings, all of which are available in an assortment of sizes and shapes. Your rug should be the first thing you sink your toes into after stepping out of bed. Tag: rugs usa reviews. However within a month or two, the colors faded---orange became yellow, etc. My rug was everything I expected it to be! No communication ever received about them cancelling my order. It took weeks to get the rugs. They will not refund the money. Are you looking for the type of rug that can fit the painting of your house? Search. Even if I find another rug available immediately, I won't do any more business with them. Dishearted, and feel I spent an unreasonable amount of time selecting two rugs and them tow find out I was misled. There’s something about rugs that really make a space feel finished. Important Things To Consider Before Buying Persian Rugs Online. November 9, Mark G. From customer service said he sent the refund that day. Fake company out from China. BUT, after 2 delays with a 3rd coming up, I decided I was never going to get the rug. Find helpful customer reviews and review ratings for Rug Pad USA Rugs 100% Felt Safe For All Floors at Amazon.com. First was given 9-26 and then it was 10-1. Do you agree with Felt Ball Rug USA's TrustScore? After realizing I had made the wrong order I tried to cancel 10 minutes later and they would not allow it. Persian & Oriental. Area Rugs. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! It helped to be able to see the product in the room. Ordered rug two weeks ago no info have e-mail them no response, thank god I used My chase cc card will dispute tomorrow. Order questions Have a question about your order? Don't even worry about sending that one back just throw it out. I ordered 2 area rugs and 2 pads 2 months ago. In the living room, pick a rug that’s bigger than the coffee table and is a contrasting shape. Business Details Location of This Business 8 Santa Fe Way, Cranbury, NJ 08512-3260 Email this Business Read real customer ratings and reviews or write your own. RugsUSA.com is a website which specializes in the sale of area rugs, as well as other categories of home décor, such as certain furniture items, throw pillows, and lighting solutions. Read More. "My supervisor will call you back in two hours." Rugs. I received 1 email stating it was back ordered. Great service and product! When you call customer service, all one gets is the runaround. They sent my rugs to the wrong address and then let me know that I would have to take it up with their shipping company or figure out how to get them from San Diego to Pittsburgh where I am. Shop for rugs at Rugs USA. Area rugs come in a wide range of colors, patterns, designs, and sizes. I bought two rugs for our new apartment from RugsUSA; the Chunky Loop Maui area rug in off-white for our bedroom, and the Monochrome Texture Dunescape rug for our office. Quick shipping and the felt balls were exactly what I expected. Do you agree with Rugs Direct's TrustScore? The Rugs USA jute rugs do shed little fibers [not a ton] & they ‘fall out’ under the rug which when you lift the rug to clean it looks like dirt, but it’s just little fibers and they are easy to clean up. STOENSE. Return customer after 10 years. If your answer is yes! Even the lampshades were perfect, and I've had issues with lampshades from Wayfair and Overstock, but not these. Wayfair. Most recently ordered this rug in a larger size for my living room. I have wanted this rug for 10 months. Credit card wouldn't go through 2 times. Would highly recommend ordering from rugsusa. I ordered a rug early August, was delivered September 24, damaged. I called again and this time the line said that due to technical issues they can not receive calls and i need to email. Rugs.com. Very Good. What would you add or change? Rugs USA Marrakesh Shag Rug . After being impaled in the heel 3 times, I surveyed the rug on my hands and knees, and counted at least 10+ equal-sized metal threads coming out of the rug. Found it in stock in the size I need, for more than half off prices previously noted. I will be back! Called their customer service and they don't know either! Don't order from this company- guarantee you can order the same thing from a different company and get it twice as fast. Prices aren't cheap and items a cheap.It has been more than a month still has not received it. No customer service. Rugs USA Reviews ( 3 Reviews ) Website: www.RugsUSA.com . Streamlined ordering. It'll cost more, but worth actually getting a product. Looked at it on multiple sites, wayfair, overstock etc. What made you choose rugs usa over similar businesses? Ordered 8x10 area rug, loved the colors. When I phoned RugsUSA (calls are not within the USA however), a supervisor told me that they can only replace or guarantee up to 90 days. Here at Rugs Direct, we’ve got a huge assortment of beautifully designed living room rugs. Read real customer ratings and reviews or write your own. I partnered with Overstock to make my jute rug dreams come true, and I couldn’t be happier with the quality of this rug! So, when choosing a new rug for your bedroom, you want it to feel soft and comfortable underfoot. A free inside look at company reviews and salaries posted anonymously by employees. under $ 200. I bought this outdoor rug for my patio and upon rolling it out, loved it. Would highly recommend getting your felt balls here! Consumers complaining about Rugs USA most frequently mention customer service, credit card and tracking number problems. I won't know whether the color and pattern will work in my room until I see the rugs in it. Allow 24-48 hrs for the tracking number." Home Decor, Write a Review. I was OK with that, however within 6 months, the edges and corners began fraying, so much so that people trip over it. This experience has been nothing but a hassle, please do NOT give these people your business, it is not worth the struggles! Product questions Our goal is to send you a great product at a great price, every time. I was a little worried that the turquoise would be. Rugs. And no credit to my account. Read honest and unbiased product reviews from our users. What a F&$%en waste of time and money and energy on this place. Share your voice on ResellerRatings.com First was given 9-26 and then it was 10-1. Use up and down arrows to review and enter to select. Flash Deal. Hi i received a $15 off code for a review and i am trying to use it to purchase a bigger rug and it is not letting me. 37 RugsUSA.com reviews. About Rugs USA. 5' x 8' Harvest Rug. 80,458 reviews for Rugs USA, rated 4.74 stars. I have included a sample for the purpose of this Ruggable rugs review. Traditional Rugs . Your source for rugs online. Called their customer service and they don't know either! Rugs USA Inc Reviews by Job Title. "We have escalated the follow up to our warehouse." Rugs USA has horrible customer service. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Rugs Direct Reviews 25,609 • Excellent . It's taken me longer to write the review than to order the rug. Are you looking for the type of rug that can fit the painting of your house? Take advantage of this trend-worthy blast from the past and join the shag rug revolution with these helpful tips. The better price!. I am very pleased with my purchase! It's been 2 weeks. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. My daughter chose the rug for Christmas and it was easy to order and offered free shipping! They say they'll email, but they don't. Shop Rugs at iRugs UK. The customer service I received initially was terrible the lady I spoke with was kind and assured me she had it all fixed and would send me confirmation. Creativity, art, and intelligence are what you need to make home a heaven. 9x12 rugs are ideal for larger living and family rooms, and they also fit well under king-size beds. However, before buying rugs online, it is important to consider few things. Rugs USA — 23 days no rug no refund 23 days ago I ordered 2 rugs, was sent a rug that was entirely different from what I ordered. Learn how to stay safe during COVID-19 in our new guide: I was sent the wrong rug, and upon contacting, Danger - Metal Threads Embedded in Rug and Your Feet, Poor quality rugs, poor quality customer service, Received wrong rug, still waiting for correct one. Delivery was fast, and the lamps arrived in pristine condition. Recent recommendations regarding this business are as follows: "Avoid RugsUsa like it’s the plague. I reached out to customer support and it took them 5 days to respond. Still no update and sitting at FedEx. I purchased on Cyber Monday and they was I was led to believe was I got a $50 coupon if I purchased X amount, if my 10% still left my purchase over that amount. November 22, I have still yet to receive a refund and Mark is "forwarding it to the accounting team". Rugs USA 2880 Bashian 50 Capel 7 Colonial Mills 246 Dynamic Rugs 66 Jaipur Rugs 41 Kaleen 156 Loloi 57 Milliken 548 Mohawk Home 70 Momeni 296 Nourison 436 Oriental Weavers 212 Rhody Rug 108 Rizzy Rugs 73 Solo Rugs 77 Sports Licensing Solutions 28 Surya 1159 Tayse Rugs 84 Trans Ocean 106 United Weavers 289 Well Woven 288 Weave & Wander 124. Rugs.com is the best place to find your next area rug. Tip for consumers: Don’t listen to the reviews!!! I ordered one for my new home last week and when it came in it was wet and smelled kinda mildewy I reached out to customer service and they responded and said no problem we will send you a new one. "My supervisor is in a meeting." We have thousands of rugs in stock. Contacted them vial email, didnt hear back after a day so I called. Horrible But removes your other discount. Jute Rug Review. Search. And now, with my experience, the prompt replies and customer service. Categories. Share your voice on ResellerRatings.com So, be warned, this $200+ rug is only good temporarily. I've called countless times and left multiple emails. Be the first to write a review and help other shoppers with your valued feedback. How they have tracking number and everything. I could not believe the prices. from rugsusa, the customer service was excellent. However, ordered any way. Reviews Rugs USA. He answered like Hello yes who is this? Great selection - reliable shipping and the quality is outstanding! I hope this works but was not able to get my question submitted on the Chat Room answered. As others have said this is not a reputable company. Which tells me that these odors are common. Got my order on the exact delivery date. But do they produce their rugs for all sizes of a house? Minimum 10 characters I still have no … When I called looks like someone's cell. ARE YOU KIDDING ME?! You pay for a rug when the shipping label is "created", but that doesn't mean that the rug has shipped. "Only my supervisor can issue a refund." They said it was £45 to return (to Switzerland) for … Avoid this business. The customer service are nice but the result of there actions are horrible. I think they just sit home and put you on hold and go make themselves a cup of coffee making you think they are reaching out to someone while they sip away. Just to save your time and energy. Living Room Ideas u0026 Rugs USA Review . Touch device users, explore by touch or with swipe gestures. I have made contact with this company several times concerning their error in my order. They scammed me for $207 in August and I have yet to get a refund. I even got 10% of my order. Later ordered 2ft by 3 ft rug for entryway. It was thin described as a shag pile. We’re in this together! Your source for rugs online. Search for: Recent … Scam. Do NOT order a rug from this company! They also have major problems getting the product to the customer. RugsUSA ranks 6 of 49 in Carpets, Rugs and Mats category. I was shocked at how beautiful the rug was. They add a feeling of softness and warmth and help pull groups of furniture, like armchairs and sofas, together. I'm told to wait another 3 business days to see if FedEx has updated. Was wary of the back ordered status. Read my review. Quick Pick # Preview Product Price; 1: nuLOOM Moroccan Blythe Area Rug, 5' x 7' 5", Grey/Off-white : $85.54: View on Amazon: 2: LOCHAS Luxury Velvet Shag Area Rug Modern Indoor Plush Fluffy Rugs …