Notwithstanding the foregoing, however, you and Northwestern Medicine agree that Northwestern Medicine may commence and maintain an action or proceeding seeking injunctive or other equitable relief in any court of competent jurisdiction. When permitted by law, we may also send you promotional communications via email, including newsletters, special offers, surveys and other news and information we think will be of interest to you. If you need assistance obtaining an authorization form or have any further questions about release of your records, please call 877.973.2673 (877.9.RECORD) and press option 2 to speak with a representative. As we expand throughout Chicagoland, it’s important that all of our caregivers, regardless of location, have shared, real-time, secure access to your chart to help ensure your care is effective, coordinated and safe. You agree to use the Digital Services in accordance with all applicable laws and to be solely responsible for your conduct while accessing or using our Digital Services. We may assign or delegate any of our rights and obligations under these Terms. Waivers are effective only if in writing and signed by us. With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. Either you or we may terminate our relationship with regard to the Digital Services at any time, with or without cause. Log in to your MyChart account! As part of this process, we need to upgrade your NM MyChart account to the enhanced version. If you have any questions about our Privacy Policy or our Terms of Use, please contact us at compliance@nm.org. We do not share information with healthcare organizations outside Northwestern Medicine without patient consent. Manage Your Health: MyNM is the secure patient app for Northwestern Medicine featuring MyChart … The free MyNM health app offers an array of tools and resources for both Northwestern Medicine patients and visitors. We may also stop providing the Digital Services or create limits on use of the Digital Services (in each case, whether specifically to you or generally). Where your Personal Data is processed by Northwestern Medicine or third parties outside of the EEA, we will ensure that appropriate safeguards are in place to adequately protect your Personal Data, as required by applicable law, if the recipients are not located in a country with adequate data protection (as determined by the European Commission). When you log into MyChart the first time, you will then be asked to create your own unique MyChart ID and password. For iOS > For Android > Manage your appointments Schedule or request your next appointment, or view details … Our Services may reference or provide links to third-party websites. In order to give you access to the best healthcare, we moved to a better MyChart and are bringing your health information into one place. It is your responsibility to select a robust password and to prevent disclosure of your login and password, and to change your password if you feel that its security has been compromised. Manage Your Health: MyNM is the secure patient app for Northwestern Medicine featuring MyChart integration. We retain Personal Data for as long as is necessary to accomplish the purposes set out in this Privacy Policy, unless a longer period is required under applicable law or is needed to resolve disputes or protect our legal rights. To protect the privacy and security of your medical records, we utilize fax only when providing records to other healthcare facilities for continued medical care. If a Dispute arises between you and us relating to the Digital Services or these Terms, you and we agree that the Dispute shall be resolved by final and binding arbitration administered by the American Arbitration Association under its rules for consumer arbitrations ("AAA Rules"). Portions of the App may not properly operate if you do not install all Updates, so we encourage you to promptly install all updates. If you and Northwestern Medicine cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the receiving party, then either you or Northwestern Medicine may, as appropriate and in accordance with this section, commence an arbitration proceeding or, solely in the case of an Appropriate Use Dispute, Small Claims Dispute, or IP Injunctive Dispute, file such action in court. If, however, you are able to demonstrate that the costs of arbitration will be prohibitive for you as compared to the costs of litigation, Northwestern Medicine will pay as much of the filing, administration and arbitrator fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive for you. If You Don’t Have an NM MyChart Account You Can Sign Up For One 11. Any User Content posted publicly or sent privately is the sole responsibility of the person who submitted it. We reserve the right to change our Terms at any time. Get Access to Your Account in 3 Easy Steps: Complete our short online enrollment form; Choose a delivery method for your access code; Use your access code to get access to your account To obtain radiology images, please contact the facility where the images were performed. Our Digital Services may offer functionality to help you locate parking lots near Northwestern Medicine facilities, and may offer functionality where you can mark the location where you park. You also waive any rights you may have with respect to Third Party Disputes under any other statute or common law principles that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release. She is an excellent doctor - professional, caring, knowledgeable and thorough. If you decide to use these features, we will ask you for your consent prior to accessing the applications and collecting information. The patient authorizes us to provide the patient's proxy with access to any of the patient's information available through MyChart, including, if applicable, information related to the diagnosis and treatment of mental illness, developmental disabilities, sexually transmitted diseases, HIV test results, genetic testing results and substance use disorders. You and Northwestern Medicine agree that each party will notify the other party in writing of any arbitrable or small claims Dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute informally. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. Join a research effort with one million people nationwide to create a healthier future for all of us. If you cannot obtain the Adolescent's approval a parent or guardian can submit a request for a Minor Proxy account that … We began the multi-year technology upgrade process in 2018, and all of our facilities will be using the integrated electronic health record system by the end of February 2020. If you do not agree to our Privacy Policy or Terms of Use, you may not use the Services. Under the GDPR, in certain circumstances, an EEA-resident Data Subject has certain individual rights with respect to the Personal Data that we hold about them. MyChart Accounts, Account Security and Communication Preferences. Please direct any questions, complaints or claims with respect to an iOS App to Northwestern Medicine at the contact information provided below. Most web browsers are set to accept cookies by default. You further agree that: (a) designated donations and any applicable transaction fees will be charged to the credit or debit card or other payment method you designate; (b) all payments will be processed through Northwestern Medicine's designated third party payment processor; and (c) all processed donations may be final and non-refundable. If you are a patient receiving medical care from a healthcare provider affiliated with Northwestern Medicine, you have other rights with respect to the access, use, and disclosure of your protected health information. Any rights, claims or actions you may have in respect of a Linked Third-Party Service can only be brought directly against the provider of that Linked Third-Party Service.    Apple Device Additional Terms. Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days You should not rely on the On-Site Directions functionality in the event of an emergency. For the avoidance of doubt, "Disputes" under this section does not include disputes, claims, suits, actions, causes of action, demands or proceedings that arise out of the actual provision of health care by a Provider (Health Care Services), even if the Dispute involves Digital Services. Primary care physicians, specialists, surgeons, pharmacists and other medical staff can securely access a patient's health information to make better decisions. is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent; would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any applicable law; may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; impersonates, or misrepresents your affiliation with, any person or entity; contains any private or personal information of a third party without such third party's consent; contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or. Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results View your results and your doctor's comments within days-- No need to wait for a call or letter If the patient is 18 years of age or older and wishes for a parent or guardian to become, or remain, a proxy account holder, the patient and the proxy must complete an … Further, you and Northwestern Medicine agree that a Dispute will not be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of you or any other individual or group of individuals. You may not use or display any Northwestern Medicine trademarks, trade names, or logos without our prior written permission. If you use the Services after we post changes to this Privacy Policy, you accept and agree to be bound by the changed policy. In addition to the requirements of Section 2, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. When our physicians, pharmacists, nurses and specialists are connected to the same electronic health record system, they can make more informed decisions that can lead to better health outcomes. Northwestern Medicine Lake Forest Hospital, Northwestern Medicine Central DuPage Hospital, Northwestern Medicine Regional Medical Group, Northwestern Medicine Kishwaukee Hospital, Northwestern Medicine Valley West Hospital. Except for Disputes (i) arising out of or related to a violation of Appropriate Use of the Digital Services ("Appropriate Use Dispute"); (ii) in which either party seeks to bring an individual action in small claims court and that qualifies to be filed in small claims court ("Small Claims Dispute"); or (iii) in which either party seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, including copyrights, trademarks, trade names, logos, trade secrets or patents ("IP Injunctive Dispute"), you and Northwestern Medicine agree to arbitrate all Disputes between you and us. By signing a proxy designation form, a patient authorizes us to provide access to the patient's information in MyChart to the person (18 years or older) that the patient listed. These Terms affect interstate commerce and the enforceability of this Section shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. Please use the links below to jump to the sections of our Privacy Policy to learn more: What Information Does Northwestern Medicine Collect? In order to grant proxy access, the patient (or personal representative) who is requesting proxy access for another individual must complete a proxy designation form. Once on campus, visitors can search the custom campus maps to learn about the facility with indoor maps and turn-by-turn directions inside of our facilities. MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. In order to activate a Loop, you will receive an email from your provider which includes an invite link. Authorization for Release of Medical Information Form (English | Spanish) You may stop the collection of this information at any time by changing the settings on your mobile device, but note that some features of our Apps may no longer function if you do so. GetWell Loop is intended to help improve the experience of patients by assisting in their engagement with their health care team such as providing information and resources about your appointments. Northwestern Medicine offers a wide range of classes, events and support groups throughout the year – in your local community – to help you live a healthier, happier and more informed life. By accessing or using the Digital Services, you agree that we can collect and use your information as disclosed in our Digital Privacy Policy. Additional COVID-19 resources: Check your symptoms with this tool. You acknowledge and agree that the above limitations of liability, together with the other provisions in these Terms that limit liability, are essential terms and that Northwestern Medicine would not be willing to grant you the rights set forth in these Terms but for your agreement to the above limitations of liability. Any unauthorized use, reproduction or distribution of the Digital Services or Content is strictly prohibited and may result in termination of the license granted herein, as well as civil and/or criminal penalties. For help with MyChart or urgent health concerns, call 678-843-8600. Stay on Top of Your Health With MyNM MyNM is a convenient way to manage your health care, allowing you to access your medical records, communicate with your care team, schedule an appointment, pay your bill and more. In addition, we do not collect personally information from any person known by Northwestern Medicine to be a child under the age of 13.