MeruBiz Terms & The rates will vary based on the local taxi service in Meru which you hire for the purpose and will be mostly half of what you pay for a full day cab in Meru. By using a cab operating on our network, You agree not only to be bound by our Terms and Conditions provided herein but also agree to be bound by the. The fares and other rates vary and differ for different locations and different segment of Vehicles. Provide service to Meru Genie customers and collect your charges. The Courts of Mumbai, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the Use of the Services offered by the Company or the agreement or arrangement between the Company and the Customer. Today I just received an e mail from you about “Trip tracker” facility on the eve of International Women” s day. You can drive the car yourself (self-employment) or you can keep a driver who will drive the car. The Company shall not be jointly or severally held responsible or liable for any loss or damage, howsoever caused or suffered by the Customer arising out of the Use of Services offered by the Company or due to the failure of the Company to provide Services to the Customer for any reason whatsoever including but not limited to the Customer's non-compliance with the Services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of the Company or any person or any organization involved in the above mentioned systems. These Terms and Conditions cover limitations and exclusion on the liability over the Company. Phone: 00044224422. Upon receiving Your request of the Cab, the Company may accept or reject your booking depending on the availability of the Cab. The amount to be paid as tips is not mandatory and is solely as per the wish of the User or the experience of the User post availing the Services. The Company does not represent or endorse the accuracy or reliability of any information or advertisement contained on, distributed through, or linked, downloaded or accessed from any of the services contained on this website, or the quality of any products, information or other materials displayed, or obtained by you as a result of any product, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the service. During use of the website and the application, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through a link on the website or through the application or Service. Any complaints about the Services provided by the Service Provider should therefore be submitted to the Service Provider. AmbitionBox has 71 Meru cabs reviews submitted by Meru cabs employees. The service may not be available if any routine maintenance is carried out for a short period of time and the Customer will be informed accordingly. Best Selling Mobiles. The Company shall make reasonable efforts to bring you in contact with the Service Provider in order to provide Services subject to availability of the Service Provider in or around your location at the time of your booking request made to the Company. 'Use of Service' shall mean and includes but is not limited to, all the Customers dialling the dedicated number of the Company or visiting the official website of the Company or downloading the Mobile Application or availing the Services from the street side or dedicated pick-up locations of the Company. All claims and disputes arising under this Terms and Conditions should be notified to the Company within 30 days from the event date after which You shall have no any claim against the Company. You can reach Meru Cabs Customer Care Numbers (No.) All the contents on this web site is copyright of the Company except the third party content and link to third party website on our website. The Customer shall be responsible to make an alternate arrangement if the Cab has not reached the pick-up location due to any reason. Join India’s trusted ride hailing platform and choose your preferred business category, Radio Taxi, Sedan, Hatchback or SUV. You agree that you will pay for all Services you avail from the Company either by way of cash or any available non-cash/digital payment modes like credit/debit card/ wallet /UPI/pay later merchants. The SMS will be sent to the last tracking number intimated to the Call Center or registered on the website before the booking of the Cab. 'Driver' shall mean the person engaged by the Company as the driver of the Cab/Taxi. 'Services' shall mean and include the ride hailing services; the pickup and drop services and / or transportation services to be provided by the Service Provider from and to such locations as may be requested by You. The Company shall be entitled at any time without giving any reason or prior notice to terminate or cancel Your booking. The Company provides links to third party website as a convenience to the Customers or as an advertisement and the Company does not have any control over such sites i.e. INTELLECTUAL PROPERTY RIGHTS (Trademarks and Copyrights), Lost and | The Company will reasonably keep the website and the application and its contents correct and up to date but does not guarantee that (the contents of) the website and/or application are free of errors, defects, malware and viruses or that the website and/or application are correct, up to date and accurate. The provision of the Services by the Service Provider to you is therefore subject to the agreement (to be) entered into between you and the Service Provider and the Company shall never be a party to such agreement. The Company recommends reading such site's terms and conditions and/or privacy policies before using such sites. Now, here are all the Meru Cabs Customer Care Toll-free Number on which you can contact them and then your Query will be Solved. The Company shall take your booking request and forward it to the Service Provider and the Service Provider shall have the sole discretion to accept or reject such request. We're All Ears. This Terms and Conditions explain the nature and scope of the relation between the You and the Company (hereinafter the following Terms and Conditions should be referred to as the "Standard Terms and Conditions"). Book an outstation ride The difference here is the cabs are hatch backs like Etios Liva/Indica and fares are comparable to Auto Rikshaws (Rs 12-16/km depending on cities) In case Meru Cabs Customer Care Numbers is not able to resolve your Registered Complain for any service taken from the Meru Cabs Company. You are entitled to terminate the Contract at all times by permanent deletion of the application installed on your smart phone, thus disabling the use by you of the application and the Service. The Company is not responsible for any errors by the payment processor. Just get in touch with Meru cabs customer care in case of any problem and they will be at your service quickly. Customer care agreed for everything and confirmed booking. | Meru Cabs Customer Care Number +91-22-44224422 (Main Switchboard No) Meru Cabs Customer Support Email: feedback@meru.in: Meru Cabs Customer Care Office Address: F – 17, 4th Floor, B wing, Pinnacle Business Park, Shanti Nagar, Mahakali Caves … 'Customer' or 'You' shall mean any person availing the Services provided by the Service Provider. The Company shall share your necessary details with the other users and with the other party so connected through the Application and the other user shall have the option of accepting or rejecting the offer placed by You for the ride between the desired points of origin and destination, until the Ride begins. Please note that we are not responsible for the behaviour, actions or inactions of Drivers of Taxis, quality of Cab which you may use. Meru cab is the third popular cab company after uber and ola cab in india. You can reach Meru Cabs Customer Care Numbers (No.) | 'Force Majeure Event' includes but is not limited to strikes, lockouts, labor disturbances, civil commotion, riots, war, acts of terrorism, major traffic disruption, action of any government or regulatory authority, fuel shortages, abnormal weather conditions at the location of services, abnormal business circumstances or any other cause beyond the reasonable control of the affected party which by exercise of reasonable diligence could not have been prevented or provided against. Call them on their number; the one we sent you at the start of your ride or just check 'My Bookings' in the main menu. at 0091-22-40520100 via Mobile or Landline Not available, via Email on corporate@meru.in or you can also reach their Office Address Available Near by you. You will refrain from doing anything which we reasonably believe to be disreputable or capable of damaging our reputation; You will comply with all applicable laws; You will treat the Service Provider introduced to you through us with respect and not to cause damage to their Vehicle or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their Vehicle or the Service; You will compensate and defend us fully against any claims or legal proceedings brought against us by any other person as a result of your breach of these Terms. Use this deal and save big on Meru Cabs. To reach out top layer of Meru Cabs management to discuss issue F2F (Face to Face). Today I just received an e mail from you about “Trip tracker” facility on the eve of International Women” s day. The toll charges will be payable by you as applicable, only when the Cab crosses the toll post. I frequently use cab services. The Company is the sole owner and lawful licensee of all the rights to the web site and its contents. Meru cab has not the poorest quality of service they also have the worst customer care. The websites you can link to have their own separate terms and conditions as well as a privacy policy. The Company reserves the right to publish information of beneficiaries of any program, offer, scheme or any promotion. Contact customer care: +91 22 4422 4422. You shall be required to pay trip charges for the Service to the Service Provider and the rates can be found on the website and mobile application of the Company. By using the mobile Application of the Company, you further agree that: The Company reserves the right to immediately terminate use of the Application should you not comply with the any of the above rules. | | Terms and Conditions (In case of Vehicle owned by Company). The unauthorized copying, modification, use or publication of these marks is strictly prohibited. To know more, visit the, 24x7 Customer Care helpline, (city code) 4422 4422. Submit your complaint or review on Meru Cabs customer care. Page 5. Without prejudice to the foregoing, and insofar as allowed under mandatory applicable law, the Company's aggregate liability shall in no event exceed an amount of INR 1000. The application shall through technologically automated means connect You and other users having common or close points of origin and destinations for a ride. Meru Genie will provide bookings and duties. 11 However, Meru’s share of the taxi business was rather narrow; for example, of the estimated 56,000 taxis that plied the roads of Mumbai, Meru operated less than two per cent. INTELLECTUAL PROPERTY RIGHTS (Trademarks and Copyrights): 10.Modification of the Service and User Terms: B. Meru Cabs offer to ICICI Bank Customer - ICICI Bank Net Banking, Credit Card or Debit Card. I was traveling by MERU cab and was chatting to driver named Mishraji. Meru Cabs Customer Care's response Jun 23, 2015 Dear Dhiraj, We deeply regret the convenience you’ve faced. Mishraji told me that MERU cab is 60% costlier than normal taxis. The Company shall not be liable for any delay or failure in the performance of any of its duties and obligations, to the extent that such delay or failure is caused due to a Force Majeure Event. | The content means its design, layout, text, images, graphics, sounds, video, etc. The Company offers the mode / option for payment of tips to the drivers. Careers You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the application in any way; (ii) modify or make derivative works based upon the application; (iii) create Internet "links" or "frame" or "mirror" any application on any other server or wireless or Internet-based device; (iv) reverse engineer or access the application in order to (a) design or build a competitive product or service, (b) design or build a product using similar ideas, features, functions or graphics of the application, or (c) copy any ideas, features, functions or graphics of the application, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the application. The Company is entitled to at all time verify the information that you have provided. To begin with, let’s assure you full attempt is made to provide on-time service to all our customers. You warrant that the information you provide to the Company is accurate and complete. Even after acceptance of booking, the Service Provider may not reach your pick up location or decide not to render his Services in which event the Company shall not be held liable to you. We'll be right here to answer all your queries and feedback which will help us serve you better. The amount paid as tip is not taxable and no receipt to that effect will be provided, also the same is non-refundable. However, due to circumstances that are typical of transportation industry, sometimes we face delays. 15 mins before my start time next day, I receive an SMS stating Cab driver cancelled my booking. You warrant that the information you provide to the Company is accurate and complete. The Company reserves the right to discontinue or introduce any of the modes of booking Vehicles. The Company shall not be liable if you do not download the correct mobile application or visit the appropriate web portal or dial-in the correct call center number. It is your responsibility to check to ensure you download the correct mobile application for your device or visit the correct portal or dial-in the accurate call center number. This web site (www.meru.in) is published and maintained by the Company access, browsing or use of the facilities provided by this site constitutes a deemed acceptance, without limitation or qualification, of the terms and conditions as set forth herein below, by the user and constitutes an agreement between Company and the Customers. The Company assumes the deemed consent of the owner of tracking number (to receive Trip Tracker SMSs) & shall not be responsible or liable for the authenticity of the tracking number. Welcome to Meru and thank you for using our services! The quality of the Services requested through the use of the application or the Service is entirely the responsibility of the Service Provider who ultimately provides such Services to you. You may offer to share the Cab with other users on the application and You shall share Your point of origin and destination for the ride for the said purpose. Found, Comments Estimate the cost for all type of cabs: Radio Taxi, Sedan, Hatchback and SUV. In the event the payment cannot be accepted through non-cash/digital modes, you shall be required to pay the trip charges by way of Cash. Tell us what happened and lets us come back to you. Meru Cabs Customer Care Number +91-22-44224422 (Main Switchboard No) Meru Cabs Customer Support Email: feedback@meru.in: Meru Cabs Customer Care Office Address: F – 17, 4th Floor, B wing, Pinnacle Business Park, Shanti Nagar, Mahakali Caves Road, Andheri (East), Mumbai 400093, India: Facebook Account: www.facebook.com/MeruCabs: Twitter Account Verified Meru Cabs deal for December 2020. Read reviews on salaries, working hours, work culture, office environment, and more to know if Meru cabs is the right company for you. Any Contract for the provision of Services is between you and the Service Provider and not us and we simply provide a platform to introduce the Customer and the Service Provider. The Customer shall be responsible for immediately reporting the errors, if any, occurred in the information sent to the Customer regarding booking confirmation. Check out Exclusive Meru Cabs Coupons to get discount on acorss categories. If You leave any goods in the Taxi or has any complaint in respect of the Services or the use of the Taxi, the Customer has to inform the Company of the same in writing within 24 hours of using the Cab or the Services of the Company. The Company collects and processes the personal data of the visitors of the website and users of the application according to the Privacy and Cookie Notice. You agree that you will pay for all Services you purchase from the Service Provider either by way of cash or any available non-cash/digital payment modes like credit/debit card/ wallet /UPI/pay later merchants or any new payment methods that the Company introduces from time to time. You are bound by the following Terms and Conditions and are legally in contract with the Company. Our Services In case of lost items inside the Cabs during the journey, the Company will try to locate the items on a "best-effort" basis but the Company will not responsible for the same in case of loss or damage to the same. Other users may place a request to You on the Application by providing his point of origin and destination for the desired ride. The name “Meru” is derived from the symbolic mountain of the gods, an icon of unshakeable reliability and character – a core value which lies at the heart of Meru’s promise to its customers. All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at the below mentioned email id without any reference to ICICI Bank. Contact customer care: +91 22 4422 4422. Meru Cabs reviews and complaints. Meru Carpool, share your ride with people on the way and bring your travel cost down! | However, try making cancellation your last option. You maintain decorum and refrain from indulging in heated discussions or debate(s) with other user. This Terms and Conditions apply to all the Services offered by the Company collectively with any additional Terms and Conditions that may be applicable to the specific Service used or accessed by You or offered by the Company. We won't charge a cancellation fee. The Courts of Mumbai, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the Use of the Services offered by the Company or the agreement or arrangement between the You and the Company. 13. All rights not otherwise claimed under this Terms and Conditions or by the Company are hereby reserved. To know first hand how is it like to work at Meru cabs read detailed reviews by job profile, department and location in the reviews section. Meru cab is the third popular cab company after uber and ola cab in india. So please take a few minutes to read over the below mentioned Terms and Conditions. Half day local taxi service in Meru. As you can infer from the name, this is for local car rental that runs for 4 hrs or 40 kms in the district of Meru, Jharkhand. Pioneers of Indian call taxi industry, Meru offers a hassle-free & comfortable cab ride across India. Experience a hassle-free booking by registering your mobile number and email address. The Company under no circumstance accepts liability in connection with and/or arising from the Services provided by the Service Provider or any acts, action, behaviour, conduct, and/or negligence on the part of the Service Provider. Toll and other charges are payable separately at actual. You shall be required to pay trip charges for the Service and the rates can be found on the website and mobile application or such other booking platform of the Company. You are advised to use Your own prudence in offering or accepting a ride on the application as the Company cannot guarantee the authenticity of the data shared by other users. You agree and acknowledge that the use of the services offered by the Company is at your sole risk and that the Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes. Convenience charge (booking fee) shall be applicable for the bookings made through the Company call center as per the rates provided in fare chart. The Company is the sole owner and lawful licensee of all the rights to the web site, mobile application or any other digital media and its contents. You acknowledge that we have limited control over the nature and content of information and chat transmitted or received by you or other users of Taxi. | | Email: feedback@merucabs.com. In 2014, Meru launched another service called Meru Genie which is again an aggregation model where cab owners are encouraged to join and work under Meru brand. Our chauffeurs are extremely helpful and will try their best to return your items back to you within their means. 24x7 Customer Care helpline, (city code) 4422 4422 Experience a hassle-free booking by registering your mobile number and email address. If we aren't taken, we're all yours! It is the Service Provider who shall render the Service to you. At the end of the trip, we will facilitate for you to receive a copy of the invoice from the Service Provider on your registered e-mail account with the Company. In connection with your use of the Service, the Company will obtain certain transaction details, which Company will use solely in accordance with its Privacy and Cookie Notice. The Company will not be responsible for appropriateness of mobile or email or any other communication medium. Although we reserve the right to do so, we do not monitor such content in the usual course of business and will not be liable for any such content. Any payment made is non-refundable. Meru bought the cabs on loan and paid an equated monthly installment (EMI) of about INR 13,000-15,000 for each cab. The information, recommendations provided to you on or through the website, or the application is for general information purposes only and does not constitute advice. Meru users can now book a cab using voice commands to the Google Assistant. | You will make payment in full for the Services provided to you. 2. 'Cab' or 'Taxi' shall mean the radio Cab to be provided by the Company to the Customer for performance of the Services. Conditions. The amount to be paid as tips is not mandatory and is solely as per the wish of the User or the experience of the User post availing the Services. If you have a complaint about another user please contact us via the application. This web site (www.meru.in) is published and maintained by the Company access, browsing or use of the facilities provided by this site constitutes a deemed acceptance, without limitation or qualification, of the terms and conditions as set forth herein below, by the user and constitutes an agreement between Company and You. at 0091-22-40520100 via Mobile or Landline Not available, via Email on corporate@meru.in or you can also reach their Office Address Available Near by you. Garnering customer goodwill and loyalty, Meru’s relentless efforts soon started putting it ahead of its competitors. The actual fare payable will be displayed in the billing device in the Vehicle or communicate to the Customer via e-mail or SMS. All communication / notices with regard to the said claims attributable to Meru Cabs should be addressed to , Meru Cabs. Please note that we are not responsible for the behaviour, actions or inactions of the Service Provider, quality of cab which you may use (through us or otherwise). You are expected not to share Your personal information with other users. Ride Now or Later up to 7 days in advance. 'Vehicle' shall mean any vehicle / cab / taxi to be provided to the Customer for performance of the Services. Though I feel 60% is too high. You authorize the Company to send you various communication including service messages, offers, promotions, and other promotional communication through various media channels, such as calls, messages, e-mails, social media and notifications in relation to the Company’s services. The information contained in this web site is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use. The processing of payments or credits, as applicable, in connection with your use of the application and Service will be subject to the terms, conditions and privacy policies of the payment processor and your credit card issuer in addition to these Standard Terms and Conditions. The Company shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at website at www.meru.in or on the date that the Company may indicate that such addition, variation or amendment is to come into effect. You agree that the trip charges shall include the trip fare and any additional charges levied by the Company which includes waiting charges, parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the Services. You will download the Application for your sole, personal use and will not resell it to a third party; You will not authorize others to use your account; You will not assign or otherwise transfer your account to any other person or legal entity; You will not use an account that is subject to any rights of a person other than you without appropriate authorization; You will not use the Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes; You will not use the Application to cause nuisance, annoyance or inconvenience; You will not impair the proper operation of the network; You will not try to harm Application in any way whatsoever; You will not copy, or distribute the Application or other Company Content without written permission from Company; You will keep secure and confidential your account password or any identification we provide you which allows access to the Application; You will provide us with whatever proof of identity we may reasonably request; You will only use an access point or 3G data account (AP) which you are authorized to use; You will not use the Application with an incompatible or unauthorized device; You will comply with all applicable law from your home nation, the country, state and/or city in which you are present while using the Application. August 17, 2020 at 10:59 am “It is Better to travel well than to arrive” -Buddha Cab services […] 0. You agree that the trip charges shall include the trip fare and any additional charges levied by the Company which includes waiting charges, parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the Services. Terms and Conditions (In case of vehicle not owned by Company). The Taxi shall operate within the limits as prescribed by the State Transport Authority and/or as per the provision under the respective Permits/Licenses. The Company reserves the right to discontinue or introduce any of the modes of booking Taxi. Without prejudice to the above, the Company shall not be jointly and/or severally held liable for any direct or indirect loss or damage which may be suffered by the Customer as a result of any failure by the Company to provide a Cab to the Customer within any stipulated time even if the Company has agreed to so provide the Cab or even if the Customer has advised the Company of the possibility that any such loss or damage would result if the Cab is not provided at all or within the stipulated time. Meru Cabs Customer Care Toll free Numbers. The Company will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. The Company shall not be responsible or liable for any meeting or other occasions, functions missed by the Customer. In the event the payment cannot be accepted through non-cash/digital modes, you shall be required to pay the trip charges by way of cash. Above estimates are exclusive of all toll charges, parking charge & discounts etc. How to reach on Meru Cabs Customer Care Numbers ? Find Exciting Deals on Meru Cabs Plus Get upto 15% Extra Rewards from MakeMyShop.in. Likewise, choose Meru cabs for Delhi too. The Contract between the Company and you is concluded for an indefinite period. Last-minute change in plans? If the Service Provider accepts the booking request made by the Company for the Services, the Company shall notify you and provides the information regarding the Service Provider including its name, contact number etc. Redmi 5A Sale @ 12PM on Thursday. content and resources provided by them. However, the Company recommends you to notify about any complaints that you may have against the Drivers of any Cab. Similar Stores Offering Cashback. Step 5: Meru cab keeps women safety on top priority. 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Discretion over whether to receive the booking request made by the Company reserves the right to discontinue introduce... Our chauffeurs are extremely helpful and will try their best to return your items back to and. Email ID registered with the Company itself does not provide the Services provided by Customer. The meter reading the billing device in the Meru Customer Care warrant that the Company to the drivers individually collectively. Choose your preferred business category, Radio taxi, Sedan, Hatchback and using. Terms without prior written approval of the COMPANY/BOOKING a cab: 8 these entirely... Assure you full attempt is made to provide you the best service and I would like to highly your... For any loss of communication/information of status update & benefits under any Services or program of the.. The respective Permits/Licenses lets us come back to you and can not be liable/responsible for any or... Management to discuss issue F2F ( Face to Face ) cab and was chatting to driver Mishraji! Provide to the drivers economical way of travelling for all the comfort you looking! Automated means connect you and are legally in Contract with the Company is entitled to at all time verify information. A few minutes to read over the below mentioned Terms and Conditions in!: choose Meru Cabs Employees of by yourself can link to have a complaint about another user please contact via. And save big on Meru Cabs Customer Care Numbers ( No.: 10.Modification of the provided... Protected under worldwide copyright and other charges are payable separately at actual ) 4422 4422 experience a hassle-free by., 2015 dear Dhiraj, we 're all yours liability over the Company are reserved! Takes No responsibility for the passenger, especially women touch with Meru is very! Taxi booking service at an affordable price Care Executives or Representatives, Agents, etc applicable on call bookings... And collectively mean Meru Mobility Tech Private Limited and / or V-Link Automotive Services Private and... Given a rating of Meru Cabs Customer Care Officer, I receive an SMS to the. Full for the accuracy of the drivers of any program, offer, scheme or other... A rating of 4.0 these user Terms without prior written approval of the details. Time when the black and yellow taxis ( Kaali-peeli taxis ) largely dominated Mumbai city.. Rights protected under worldwide copyright and other users having common or close points of origin and destination for accuracy... Trip tracker service once activated shall be responsible or liable for any loss of of... To Face ) written approval of the Contract in advance Vehicle owned by Company ) a few minutes to over. And exclusion on the eve of International women ” s day your complaint or on... Delhi, Hyderabad, Bengaluru, Ahmedabad, Chennai, Vadodara, Surat, Pune application through.
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