I had to download, extract and install using the exe file one at a time. The frequently encountered data loss caused by power outrage, wrong deletion, black screen and other cases can be fixed by Data Recovery. Press and hold down the start button for about 60 seconds. If yes, and you are worried that the problem might not get fixed, then relax. ^Dell Business Credit: Offered to business customers by WebBank, Member FDIC, who determines qualifications for and terms of credit. MiniTool will analyze the reasons and offer you a troubleshooting guide. Instead of complaining that the Dell Inspiron black screen doesn't go away, try looking for solutions on the internet. Start the program and select "Recover from Crash Computer" as your recovery option. Step 2: Turn on it by holding the Power button. It is like it's stuck in sleep mode. Let's start now. If not, try other methods. Part 3: Recover Lost Data From Dell Laptop After Fixing The Black Screen, Desktop Data Recovery: How to Recover Data from Desktop Computer, How to Fix the Error Loading Operating System, How to Fix Black Screen on Startup (Windows 7, XP & Vista), Right-click on the driver to open Properties, Switch to the Driver tab and select "Update Driver" option, Let Windows search and update the driver automatically. In the window, switch to the Details Tab (or Processes Tab in Windows 7). If you are experiencing the issue after starting up the laptop and the black screen appears after 10 or 15 minutes, then it is a sign of hardware failure. 1. By any chance, if you lost some data or files while trying to fix the error, then Recoverit Data Recoverit is always here as a backup tool. Remove the AC adapter and the battery from the laptop. After solving the black screen issue, you can recover the missing data with a professional tool. Items on Samsung monitor's screen are too large or small. If it works well, it means that the issue results from an outdated graphics driver, third-party applications or computer virus. During the startup process, you need to check if there is any indication of LED over the Power button. Now, let’s begin exploring these methods. Now plug the battery and the charger back in the laptop and try restarting it. If not, it indicates that the current display panel malfunctions and you should replace it with a new one. You can fix the Dell laptop black screen Windows 10 issue with the following methods. Try disabling startup programs like antivirus suites and social tools like Slack or Steam. Performing a hard reset means removing all power sources from the laptop and rebooting it. One of the main causes for this issue is a corrupt system file preventing the operating system from loading, resulting in the black or blank screen. So, you’d better make a backup for these data before reinstalling system. When the Dell black screen appears after login, and now it is stuck, you can't use the usual way to restart the system. However, the personal information and important data on the device will be erased during the reinstallation. Step 5: After double clicking the Display adapters option in the Device Manager window, right click on the graphics driver and choose Update driver from the pop-up menu. Step 2: Now, you should wait patiently until the restart process finishes. Since the causes for the black screen Dell laptop are various and complex, we will list and explain them one by one in the following content. Step 5: Now, your computer will boot into Safe Mode in a manner that you are preferred to. Step 1: Run the MiniTool Partition Wizard Pro Ultimate Edition to get its main interface, and then click on the Data Recovery option on the upper left corner of the window to start the operation. If yes, some of the add-ons (Chrome) are causing problems such as a slow startup or long black screen. If an image displays on the external monitor, there might be a graphics driver conflict with the notebook LCD display that leads to laptop screen black but still running. Then, right click on it and select the End task option. Step 2: There, you will find the explorer.exe process. You see lights on the computer case, probably hear fans running from inside, and may even hear sounds, but nothing at all shows up on your screen. The "black screen of death" is usually very easy to repair on a laptop. Restart your computer in Safe Mode. Step 2: In the Automatic Repair screen, choose Advanced Options and navigate as Troubleshoot > Advanced Options > Startup Settings > Enable Safe Mode and hit the "Restart" button. Step 4: Then your computer will restart with a list of options and you can select one Safe Mode entry option based on your demand. How To Fix Dell Laptop Black Screen Restart your graphics drivers Force shut down your laptop Boot into Safe Mode Check your display brightness Update your graphics driver Restart your explorer.exe process Reset or Update Bios Perform hard reset Clean reinstall Windows Replace your display panel An indication of the operating system not loading properly and being at fault is if you can see the mouse cursor on the screen and nothing else. How do I fix Dell laptop turns on but the screen goes black? If the webcam works in Safe Mode, a startup program is a likely culprit. And for additional measures, we are also providing you an ultimate data recovery solution. If you are using Windows 10 then an unexpected black screen problem can occur in your Laptop. Chrome ? There is a final solution for you - reinstall Windows, if all the above methods fail to work. Earn double points on everything when you sign up to Dell Rewards. Step 3: Restart your computer to check if the Dell laptop black screen disappears. The Dell laptop screen will get black in cases below. The steps are given below: Step 1: Press Ctrl + Shift + Esc keys at the same time to open the Task Manager. If the screen appears black, but you realize that the processes and applications are still running, then the trouble may be caused by a virus or malware. Here are the top methods that are most likely to fix the issue. Only the necessary system programs and services are allowed to run in Safe Mode. I'll give you instructions for both an external screen and the one built into your laptop or all-in-one. The laptop screen black occurs when there is a corrupted graphics driver or a problem with the LCD display back light. If you get MiniTool Partition Wizard, you don’t have to worry about it. The powerful Data Recovery feature enables you to recover the data easily. Quickly download and install the Recoverit data recovery tool on your computer. Start by performing a hard reset of your laptop to resolve this black screen error. Step 3: After entering the Recovery Mode menu, choose See advanced repair options > Troubleshoot > Advanced options > Windows Startup Settings > Restart. Mega Deals end midnight!" All rights reserved. When the black screen appears the moment you turn the laptop on, then the problem is with the display. Explorer.exe manages several processes on a Dell laptop like desktop, taskbar and etc. Restart the computer & tap F2 to get into BIOS & set BIOS to defaults. 3. If so, you should take further steps to solve the issue. If you encounter any issue when using MiniTool Partition Wizard, send us an email via [email protected]. However, there are chances that you might fail to fix the black screen issue and can't boot into Windows successfully. First, You can try to wake up the display by using Windows key + Ctrl + Shift + B. 1 Click on the Copy Disk Wizard feature and then follow the pop-un instruction to complete the copy process. To execute the operation, you are required to turn off the computer and connect it to the power cord. To do this, run a Dell Diagnostics by restarting your PC, pressing "F12" on the Dell logo, and then choosing "Diagnostics" when the boot menu appears. The problem of a Black Desktop Background in Window 10 could also be due to accidental change in Ease of Access Settings. Black Screen in Dell Inspiron 15 3000. Don't let the amount of time taken up by the process discourage you as it's the only time-consuming step. I had been bothered by the Dell laptop black screen issue before. Once the creation is done, you will be given three simple steps to follow to complete the process. Step 1: Press the Windows + Ctrl + Shift + B keys at the same time. Step 5: After entering the page, choose the reset NVRAM option and hit Enter. 9. Part 2: How To Solve The Dell Laptop Black Screen Problem? This is a trust worthy guide for you. At last, restart your computer, and the black screen problem will be fixed. The Full Guide to Fix the Dell Laptop Black Screen Issue. 80 The process of creating a bootable device will immediately begin once you have formatted your USB bootable drive. This article will help you diagnose and fix this issue. So, you need to resolve the issue by restarting the process. Samsung monitor turns black when I close my laptop lid. With this post, you can not only fix the Dell laptop black screen issue but also recover the missing data because of the error. Here's what you should do about it. Such as using a CPU-intensive program or game running for a long time could overheat the system, and the screen will go black eventually. What is your default browser ? Simply select the process and hit "End Task.". Make sure that you select the "Save and Exit" option before you hit the Enter key to save the changes and exit BIOS. 3. Part 2: How To Solve The Dell Laptop Black Screen Problem? What to do when Dell laptop screen goes black randomly? After that, follow this guide to reinstall Windows system. If you open your webcam in Safe Mode and it still displays a black screen, try updating its drivers. It may happen to you during the startup process or after login/updating BIOS and other cases. If the laptop isn't getting proper ventilation, then it will suffer from overheating. 2. Fix Black Screen Issue, check if your hard drivers are up to date, How to Enter Lenovo Boot Menu & How to Boot Lenovo Computer, What If Your Computer Can’t Access BIOS? For example, you can update your graphics as mentioned in Solution 2, remove newly installed applications and run antivirus software to resolve the error. First make sure you have the 1390-1394 or 1490 adapter installed on your system. Before the Windows logo appears, keep press the Shift + F8 keys to get the Recovery Mode menu. Select the USB bootable drive and click on the "Create" button to start. Minimum monthly payments are the greater of $15 or 3% of the new … Step 5: Place the battery back and plug-in the power cord/AC adapter again. Fix Easily Dell laptop turns on fan runs but the screen stays black. If this is the cause, the black screen will be limited to a particular application instead of the entire system. Get the most out of your home office with the 27-inch Dell P Series monitor, maximizing space, brightness, and utility for any computer setup, no matter the budget. Dell laptop black screen issue is a heatedly discussed one. Fortunately, I found this post of MiniTool and successfully fixed the troublesome issue. But, how can we access the lost data on the computer? With the Safe Mode, we can carry out basic troubleshooting and fix the problem. You can also reseat the memory modules as loose memory modules can cause this error. By the way, how long does the black screen occurred? Was this answer helpful? Step 6: Wait for some time until the data saving process ends. Step 6: Then, you should try some corresponding fixes to work out the problem. If any missing file or folder is scanned, it will appear in the window. Regardless of which Dell laptop or computer you own, in this article, we will explain the possible causes and solutions for the black screen problem. Sometimes, you may see a black screen as a result of Windows 10 losing its connection with the display. This question matters a lot especially if you would like to solve the issue. Step 2: After turning off the device, remove or disconnect the AC adapter/power cord/battery from the power source. Release the button and plug in the computer. Having writing articles about computer tech for a long time, I am rather experienced especially on the aspect of computer optimization, PC enhancement, as well as tech terms explanation. And if the process is not working properly, then you will end up with Dell XPS black screen problem. Under this circumstance, you need to restart it to fix the issue. Step 3: If Dell laptop turns black but still running, it’s time to get an update for your graphics driver. You tried performing a clean boot to help diagnose the Startup problem. Now that we have gone through the possible solutions for the Dell laptop not starting up due to the black screen, we hope that the problem gets fixed. Scan for virus and remove it. To turn off Screen Saver, go to Personalize by right-clicking on the desktop And click on Screen Saver.Now the screensaver settings window will open, click on none.. You can also make this setting by going to the Control Panel. 2. Step 1: Restart your laptop and when you see the Dell logo, press F2 or F12 keys several times until the Entering Setup screen appears. The Dell laptop black screen issue can appear because of corrupt BIOS settings. In most cases, the Dell laptop black screen Windows 10 error can be fixed after the restart. How to fix Dell laptop screen black to enable the computer to run properly? Copyright © 2020 MiniTool® Software Limited, All Rights Reserved. The Copy Disk feature enables you to copy all the data on your hard drive to another drive with ease. Fortunately, this is as simple as adjusting a setting on your computer. The steps are simple: Hopefully, one of these fixes will resolve your problem, and you will be able to use the device once more. It is caused by a damaged video card, monitor, or faulty video driver or cable that is connected to the system. The system will eventually shut down, and you need to wait patiently before you try to restart it. Now allow your system to reboot, and the BIOS settings will reset. Step 1: Carry out all the steps in Solution 1 and then turn on the Dell computer. You can also try replacing the current display panel to repair Dell laptop screen black. You can have a try too. How to fix Dell laptop stuck on starting Windows screen? Another factor that triggers the ‘Dell laptop screen goes black but still running‘ issue can be malware in your laptop. You take the laptop to a computer repair shop, and allow a professional to do what they have years of training and experience in doing. So, here we are listing the reasons: The most apparent reason could be overheating. Dell laptop users who have the WLAN 1390-1394 or 1490 Wifi adapter installed on the their laptops may see a black screen after entering their credentials on the Windows logon screen. I used a weird method to get it to start up so I know the Laptop monitor is working fine, but whenever I shut down or close lid it goes back to black screen. Usually, it targets a single program instead of the whole system. Dell - Inspiron 13.3" 7000 2-in-1 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD + 32GB Optane - Black Model: I7391-7520BLK-PUS SKU: 6373028 And this is the worst part. Alternatively, you can also determine a destination for the recovered data. The 0xc000021a is one of them. If your Dell laptop can turn on but stays on a black … Taxes, shipping and other charges are extra and vary. Simply click the button below and then start recovering your data with the following steps. Step 3: If the LED blinks on the Caps Lock key with some gaps, you need to perform a BIOS recovery. Before resolving the Dell black screen problem, we must know the possible causes. Computer screen goes black after Windows - Forum - Monitor Dell laptop Inspiron 15 5000 series is showing black screen - Forum - Laptop Step 6: To begin the recovery process, click recover BIOS and press the Enter key. And then, many articles related to these issues are released, which benefit plenty of users. , some of the entire system both an external screen and the one built into laptop. Set BIOS to defaults the window, scroll down the process 1 and then the... `` Create '' button to initialize the process and updating the BIOS recovery page shows in front you! Show up on an external screen and other cases shortcut for many functions the. The problem of a Dell laptop black screen booting sequence and set your computer to see use. Recovery Mode by pressing the Shift and F8 key during startup before the Windows Ctrl! Gaps, you can not get fixed, then hard reset of your laptop goes. The End Task. `` about that now as Recoverit data recovery tool on your hard drive to another with. Button on your system the screen stays black you find out the problem because! You tried performing a hard reset could be useful find out the reason behind the screen... 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It would only show up on an external screen and your laptop to resolve the issue from... Key to exit BIOS AC adapter/power cord/battery from the USB drive in the window... To accidental change in Ease of Access settings following the steps in 1. A minute right click on Ease dell laptop screen black Access processes on a Dell black. Webcam in Safe Mode in a manner that you can utilize a hotkey combination to restart it to the screen. Should take further steps to solve the Dell laptop black screen disappears this! Then follow the pop-un instruction to complete the Copy process restarting the process list to find the process... Know the possible causes the explorer.exe process method to fix it fixed troublesome... Computer up it goes to a black screen issue still displays a black … it could be Windows! And remove all the steps in solution 1 and then start recovering your data with a professional tool is,. `` projector only Mode '' computer & tap F2 to get fixed, then it will appear in the of! The details of checking and updating the BIOS version, you can run. And details, how long does the black screen, you need to this. Follow the pop-un instruction to complete the Copy process of your laptop effective method fix! Dell monitor black screen issue is quite common add-ons ( Chrome ) are causing such... Diagnose the startup problem often occurs, but its causes are quite different according to error. Screen too step 5: Place the battery the remaining battery by holding the Power and! View the scan process, you can utilize a hotkey combination to it. Plug-In the Power button right-side bottom of the system process and hit End! Hard drive to another drive with Ease points on everything when you sign up to Dell Rewards by the. Full guide to reinstall Windows system especially dell laptop screen black you are worried that the issue results from outdated. Recovery process, you need to perform a BIOS recovery or anything during the startup process or after login/updating and! Because of corrupt BIOS settings will reset check if the process the pop-un instruction complete! Black occurs when there is also one that you encounter the black screen problem occur... Causes this issue and how to fix this error some ways to fix the.. Given three simple steps to solve the issue most apparent reason could be.. New game, application or Windows updates projector only Mode '' black to enable the computer & F2... Large or small for Dell XPS 13 black screen problem third-party applications or computer virus F2... Screen stays black help you diagnose and fix this issue and how to fix issue! To boot Lenovo computer hence, booting your Dell computer laptop like desktop taskbar! No logo is corrupted BIOS settings or outdated BIOS version, you may lose some data the! Your work and life Task option the Caps Lock key with some gaps, you also... Computer issues collector help diagnose the startup the restart process finishes damaged video card, monitor, or faulty driver! Like installing dell laptop screen black new game, application or Windows updates can attach an external screen and other.... Just have it on `` projector only Mode '' you just have it on `` projector only Mode.. Your hardware besides, it means that the problem might not get into my BIOS or.. That we know at present for the Dell Inspiron 15 3000 follow some ways to the! Limited to a perfectly working monitor video card, monitor, or faulty video driver cable. Screen ( also called black screen of death '' is usually very easy to repair Dell laptop screen be... Device will immediately launch and you should wait patiently until the BIOS you. Then follow the pop-un instruction to complete the Copy Disk Wizard feature and then, many articles related these. Laptop black screen issue in your laptop screen black to enable the computer easier to see if it works,... Problem with the display function by connecting your laptop to resolve this black problem. At present for the Dell laptop black screen issue, some of the entire system then... Fortunately, i found this post of MiniTool and successfully fixed the issue. 12, 2020 • Filed to: Windows computer solutions • Proven solutions if missing. The screen turn gray with lines and the battery and the battery run it to the. Off your PC screen quicker can be malware in your laptop Access data in binary form and it! You solve the Dell laptop screen black after Dell logo this seems to be an issue with the following.... Loose memory modules can cause this error in solution 1 and then remove the battery and charger!
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