So I had the Xbox One Stereo Headset, but unfortunately they broke, leaving me only with the adapter. Xbox sent another controller and 4 days later out too failed. I tried to update the command (but it is already in the latest version). I just turned 18 this December and I chose these headphones as my big ticket Christmas item before I start my life. So apparently the head phone ⦠Iâve owned my beats x for two days and they already showed the symptoms mentioned. I had same issue 1 month into a new xbox one s purchase. Get Tech Support 1-833-202-2695. so a console issue? Information about products not manufactured by Apple, or independent websites not controlled or tested by ⦠Beats by Dre customer service is here to help every step of the way - from purchasing to troubleshooting, we've got you covered. Controllers? [Tech] XboxOne Headset not work with Windows 10 XboxOne App. Headset suddenly stopped working on Xbox one S. Headset works perfectly everywhere else (checked!!) Definitely not buying beats again after this. Since I updated the xbox One S, this week, the headphones have stopped working. Ordered head phone jacks on Amazon ( $12.99 for 3 and the screw drivers came with them). I remembered I have the Beats EP, but connecting them to the Xbox Controller (with and without the adapter) didn't work, the audio was fine but the mic seemed to make a weird buzzing noise (found out when recording a voice message). They disconnect every five seconds and turn on based on whether they âfeel like itâ. This adapter not only connects headphones directly to the older style Xbox One controller but puts excellent features like chat/game mix and ⦠Review your settings, make sure your cables are A-OK and your headset is not damaged to get your Beats Studio3 headset microphone working again. Read: 7 Best Gamer Headphones Under 100 Best Headphones For Xbox One; However, if your headphones still donât work with your Xbox One controller, you may have to change the settings. If you hear distorted sound, learn how to troubleshoot audio issues with your Beats speakers or with your Beats headphones or earphones. A headset malfunction could mean that either your Xbox one mic is not working properly, or there is an issue with the headphones. Settings? The only problem is that you may not be able to use a few of the features that the gaming headset offers. In case you have your Xbox one headphones not working, you may use the following general troubleshooting methods: Now that Microsoft's updated Xbox One gamepads with built-in headphone jacks are in wide circulation, there are more folks than ever running into a certain frustrating issue: the headphone ⦠Replaced it on the original controller and it is now working. 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